Terms and Conditions
Effective Date: 04.07.24
Welcome to Lux Aesthetics. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. Definitions
- “We,” “our,” “us” refers to Lux Aesthetics.
- “You,” “your,” “client” refers to the user or customer of our services.
2. Services
Lux Aesthetics provides a variety of non-surgical beauty treatments, including but not limited to skin boosters, dermaplaning, facials, and other aesthetic services. All treatments are administered by qualified medical practitioners to ensure the highest standards of care and safety.
3. Appointments and Bookings
- Booking Requirements: Appointments must be booked in advance. A non-refundable deposit is required to secure your appointment.
- Cancellation Policy: Cancellations or rescheduling must be made at least 48 hours in advance. Failure to do so will result in the forfeiture of your deposit.
- No-Show Policy: Failure to attend a scheduled appointment without prior notice will result in the forfeiture of your deposit.
4. Payments
- Accepted Methods: We accept payments via credit card, PayPal, and Klarna.
- Deposits: A non-refundable deposit is required to secure all bookings.
- Refunds: Refunds are processed according to our Refund Policy.
5. Use of Our Website
- Content: All content on our website, including text, graphics, images, and videos, is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
- Accuracy: We strive to ensure that all information on our website is accurate and up-to-date. However, we make no warranties or representations regarding the accuracy or completeness of any information.
6. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information.
7. Limitation of Liability
- General Liability: Lux Aesthetics is not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our services or website.
- Medical Liability: All treatments are administered by qualified professionals. However, Lux Aesthetics is not liable for any adverse effects or complications arising from treatments. Clients are advised to disclose all relevant medical history and information to the practitioner before undergoing any treatment.
8. User Responsibilities
- Information Disclosure: Clients must provide accurate and complete information when booking appointments and receiving treatments.
- Compliance: Clients must comply with all pre-treatment and post-treatment instructions provided by our practitioners.
9. Changes to Terms and Conditions
Lux Aesthetics reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our website and services constitutes your acceptance of any changes to these terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Lux Aesthetics
4a Blundell Crescent, Hillside, Southport, Merseyside, United Kingdom, PR8 4RF
Email: luxaesthetics1@outlook.com
Phone: 07758 702707